Shipping Locations

We currently ship to Canada and the United States only.

We do not ship to destinations outside these locations or to any regions excluded by our shipping carriers.

Shipping Rates

We offer the following flat-rate shipping options:

Canada: CAD $10
United States: CAD $15

Shipping rates are charged in Canadian dollars (CAD). Additional charges may apply if a shipment requires special handling or falls outside our standard shipping arrangements.

Order Processing Time

Orders are generally processed within 3 business days after payment has been confirmed.

Orders are not processed or shipped on weekends or public holidays. Processing times may be longer during holidays, promotional periods, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.

Estimated Delivery Time

Estimated delivery times begin after your order has been processed and handed over to the shipping carrier.

Canada: Approximately 2–8 business days.
United States: Approximately 3–8 business days.

Delivery estimates are provided for reference only and are not guaranteed. Actual delivery times may vary depending on the destination, carrier, weather conditions, customs clearance, and other circumstances beyond our control.

Remote and Hard-to-Reach Areas

Deliveries to remote areas, rural communities, northern regions, islands, and other hard-to-reach destinations may require additional transit time.

Some destinations may have limited carrier service or may not be eligible for our standard shipping options.

Tracking Your Order

Where tracking is available, tracking information will be provided once your order has been shipped.

Please allow some time for tracking information to become available or update after the carrier receives your package.

Customs, Duties, and Taxes

Shipments to the United States may be subject to customs clearance, duties, taxes, or other import charges, depending on applicable regulations and the terms of the shipment.

Any applicable charges that are not included in the order total will be the customer’s responsibility.

Customs inspections or delays are outside our control and may affect delivery times.

Delivery Delays

While we do our best to ensure orders arrive within the estimated delivery window, we cannot guarantee specific delivery dates.

We are not responsible for delays caused by shipping carriers, customs procedures, severe weather, public holidays, incorrect shipping addresses, or other circumstances beyond our reasonable control.

If your order appears to be delayed, please check the tracking information first. You may also contact us for assistance.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

Additional shipping charges may apply if a package is returned or needs to be reshipped due to an incorrect or incomplete address.

Contact Us

If you have questions about shipping or your order, please contact us through our website’s contact page. We will do our best to assist you.

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